Born in 1998 as an early member of Gen Z, I’ve grown up immersed in technology since elementary school. Witnessing decades of technological innovation and its profound societal impact fueled my passion for technology and inspired me to pursue a career at the intersection of technology and business.
As an alumnus of Quinnipiac University in Hamden, Connecticut, I earned a Bachelor of Science degree in Computer Information Systems with a minor in Business Analytics. During my undergraduate journey, I developed expertise in leveraging information systems and data to drive business improvement and innovation. My technical proficiencies include Tableau, Python, SQL, Agile methodologies, and more, which enable me to contribute meaningfully to data-driven decision-making and stakeholder collaboration.
With over four years of professional experience, I’ve honed my skills in optimizing system security, enhancing operational efficiency, and leading cross-functional teams to deliver impactful projects. Currently, I serve as a Technical Alignment Manager at Dega Systems LLC, where I’ve developed and implemented technical alignment standards that improved system compliance by 20% across 15+ client organizations. Collaborating with vCIOs, I provide strategic technical recommendations that have driven client retention and revenue growth. My prior roles as a Remote Operations Center Engineer allowed me to excel in customer support, system optimization, and process improvement.
This website, scripted from scratch, showcases my technical capabilities and creativity. It was developed using HTML, CSS, and PHP in Sublime Text and hosted on Hostinger.com. To manage server-side operations and cloud storage, I utilized Cyberduck as a libre server and cloud storage browser for protocols such as FTP, SFTP, WebDAV, Amazon S3, OpenStack Swift, Backblaze B2, Microsoft Azure & OneDrive, Google Drive, and Dropbox. This project exemplifies my hands-on approach to problem-solving and my ability to work with diverse tools to create meaningful digital experiences.
Outside of my professional aspirations, I am an eccentric and outgoing individual who values creativity, connection, and exploring the world around me. I enjoy immersing myself in new experiences, whether that’s traveling to unfamiliar places, trying new cuisines, or engaging in creative hobbies that challenge my perspective. My outgoing nature drives me to build meaningful relationships with others, as I believe that collaboration and personal connections are key to both personal and professional growth. I thrive in dynamic environments that allow me to combine my technical expertise with my interpersonal skills, and I’m always seeking opportunities to learn, grow, and make a positive impact on the world around me.
Capable of scripting functional webpages using HTML, CSS, and PHP from scratch. Able to store data within a database, add payment intergratation, prevent malicious attakcs, and more!
Example Projects:
Exchange is a small e-commerce website for consumer-to-consumer sales that requires a new user to create and authanticate an account in-order to proceed.
Senior Capstone final required my team and I to deliver a prototype project using agile project management, systems analysis and design, enterprise systems, database management systems, and programming for our assigned client, BellaDerma located in Boston, MA.
Familiar with large datasets using Data Mining techniques, Machine Learning, Python, R, and other advanced statistical analysis to create data visualizations and provide recommendations.
Example Projects:
Conducted a statistical report on a financal dataset using statisical testing and the scientific process to analyze how certain independent variables affect the dependant varaible in R/RStudio.
Using the same financal dataset; created a predictive model in RapidMiner for banks to determine whether the loan they lent was a good or bad loan based on filtered attributes. This model ran through five various algothrithms to determine the best outcome with a 98% accuracy.
Managed and optimized technical environments by leveraging expertise in SDLC, Scrum Agile methodology, and cross-functional team leadership. In my current role as a Technology Alignment Manager, I established technical alignment standards that improved system compliance by 20% across 15+ organizations, collaborated with the CIO on strategic initiatives to increase client retention by 15%, and conducted audits that optimized system performance for over 30 enterprise clients. Previously, as an L2 Technical Support Engineer, I resolved complex issues for 30+ organizations daily, achieving a 95% customer satisfaction rate, reducing ticket resolution times by 30 minutes through detailed documentation, and streamlining escalation processes to enhance team efficiency. My work demonstrates a strong ability to implement data-driven solutions, optimize workflows, and deliver measurable results in dynamic IT environments.
If you want to get to know me a little more, you can view my resume, linkedin, or contact me via email me by clicking the tab. I look futher to hearing from you!
